Continuous improvement of the quality of Falcon Customer Service is a major concern for Dassault Aviation.

The nature of their activities and the positioning of Falcon aircraft call for top class support.

Every day the Customer Support teams commit themselves and make every effort to return to flight as rapidly as possible any aircraft on ground, wherever it might be in the world.

Altogether, more than 2,110 aircraft, from the first Falcon 20 to the latest member of the family, the Falcon 8X, are tracked every day by Falcon Customer Service teams, but also by the entire Dassault Aviation company, for which the “Falcon Customer” is at the core of their activities and their attention.

Falcon customer service - Falcon Response
Falcon customer service – Falcon Response