Products and services

Products and services

Falcon Customer Service

Falcon Operational Support​​​​​​​​​​​

A dedicated team composed of Ops Specialists provides pilot assistance via briefings, meetings, operational seminars and Q&As. For in-flight pilot training, the Dassault Training Academy offers several training programs, which are customized to specific needs and customer location, and taught by Dassault’s team of 20+ experienced Type-Rating Instructors and Examiners.

FalconCare®

FalconCare® is a comprehensive maintenance cost program designed to help customers better manage their maintenance budgets through stable, predictable costs related to parts, labor and even AOG onsite events, with coverage up to and including C inspections. The program helps Falcon owners realize the highest value from their aircraft by providing them with total control over their maintenance budgets. It gives them access to a vast worldwide network of service professionals, ready to serve and support them and their aircraft. And it offers peace of mind that comes with knowing that your aircraft is receiving the best possible care.

FalconSphere®

FalconSphere is Dassault Aviation’s all-in-one Electronic Flight Bag (EFB) solution, designed to simplify and optimize every step of flight preparation.

FalconBroadcast®

The FalconBroadcast service allows EASy operators to receive real-time notifications and explanations of technical issues on an aircraft while still in the air. With “live” notifications comes an immediate call-to-action. Identifying maintenance tasks early allows your team to monitor a flight from the ground and immediately take the necessary steps to minimize an aircraft’s downtime or even avoid an AOG.

Falcon 2000LXS, flight simulator, FlightSafety

Training

Dassault Falcon training solutions are designed and taught by highly experienced cross-functional teams of experts who apply the highest-quality skills training, all in accordance with aviation authority standards worldwide.

Falcon Customer Portal

Recognized as one of the best resources for operators in the business aviation industry, the Falcon Customer Portal is the go-to resource for maintaining and optimized Falcon aircraft. It is an interactive tool to stay informed of the latest technical information & service offerings.